China Electric Pressure Cookers,Drip Coffee Makers,Espresso Machines,Electric Cotton Candy Machine Manufacturer and Supplier

FAQ

Q1: Can we check samples before placing a large order?

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A1：Yes, of course. According to our company policy, all sample fees, including shipping costs, must be paid. When you place the order, the sample fees will be deducted and refunded to you.

Q2: Can we print our logo on the appliances and packaging?

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A2：Absolutely. We offer OEM services, including logo printing on the products, gift boxes, and cartons.

Q3: What are your payment terms?

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A3：30% deposit is required upfront, and the remaining 70% is payable via bank transfer or irrevocable sight letter of credit before shipment.

Q4: What international certifications do your appliances have?

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A4：Our products are certified with UL, CUL, ETL / CETL, GS / CE, EMC, SAA, CB, and others. The company has a large laboratory with nearly 400 test positions, including UL, GS, ETL certifications, as well as cooking labs, life test labs, and more.

Q5: Do you have the capability to provide ODM services for custom equipment designs?

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A5：Yes, we have a strong technical team of over 50 engineers and a complete supply chain. We can complete new designs in a short time, including all necessary certification testing.

Q6: What certifications do your products hold?

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A6:Our products are certified with UL, CUL, ETL, CETL, GS, CE, EMC, SAA, CB, ROHS, and LFGB.

Q7: What is your delivery time?

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A7:For kitchen small appliances, the delivery time is approximately 30 days after receiving the deposit.For commercial kitchen equipment, delivery typically takes 7 to 15 days after receiving the deposit.

Q8: What is the minimum order quantity (MOQ) for your products?

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A8:For kitchen small appliances, the minimum order quantity is one model (same color, same size, etc.) per 20-foot container.

Q9: Why choose Elecpro?

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A9:Elecpro is a professional manufacturer with 31 years of experience in kitchen appliances and commercial equipment. With our extensive experience, we are well-positioned to offer you superior service.